Tim was very courteous and professional and explained everything that he found wrong with my ac unit within minutes and said I might have a warranty left on the part that is bad. You don’t get that honestly from a lot of businesses. I really appreciated everything Tm did for my family. I will be doing business with them in the future. Derrick came back to install the parts that wash the problem with the unit and he also was courtesy and professional and did a great job some happy with there customer service and paying attention to detail and keeping you informed. My only issue was the price for the repair but you want quality you pay for it. Thank you for getting the job done in a timely manner