He took the time to analyze the situation. Nolan was very helpful and showing me how to shut off the main water valve to the house , and how to turn off the hot water tank at the electrical box, And how to turn the levers on the hot water tank to the Off position. He was very pleasant, and always smiling and somewhat humorous. He was instrumental in scheduling a leak detection service. I will follow up with a final review when the job is completed. Follow up I had to call pipe surgeon another division of Miranda. They were excellent. The workers had to solder the pipes in order to stop the leak. The cost was fair and the work was done right the first time you can’t go wrong with either company.