Our 100% Satisfaction Guarantee
After our service team has completed work, if you're not
completely satisfied we will make it right or give you a refund for
the service...period.
New A/C System six point Guarantee
Lowest Price Guarantee.
Anyone can make something cheaper by cutting corners and pricing
it for less. So it's important to know what is and is not included
in any heating and cooling system you choose for your home. Our
Price Guarantee is our promise to you that you cannot find a
comparable installation for less...or we'll pay you a $50.00 bonus
over the difference. All we ask is that it is a published
"apples-to-apples" comparison...meaning their price includes
identical or like quality components for installation.
24-Hour Fix It or Hotel Guarantee.
Unlike some companies, we are a customer-focused service company.
We have a staff of well-qualified service technicians who are there
to serve you in the event the system you purchased from us has a
problem. So our guarantee is that we will have your system up and
running within 24 hours of our arrival or we will put you up in the
local Embassy Suites for the night.
Installation Workmanship Guarantee.
Our installation technicians are the best in skill, attitude and
workmanship. They will care for your home and complete the job with
speed and precision. They wear floor savers, thoroughly clean up
when they are finished and take personal responsibility for your
satisfaction. They are polite and courteous and will not smoke or
use inappropriate language in your home. If, when they have finished
in your home, they have not performed in accordance with these high
standards, we'll refund whatever amount of the purchase price you
feel is fair for the inconvenience.
Two Year Client Trust Guarantee.
We realize you are not an expert in the field and depend on our
expertise to ensure your total satisfaction. We expect you will hold
our company responsible for achieving your complete satisfaction. So
we will REFUND 100% of the agreement price (refer to your agreement)
if you are not satisfied with the performance of the equipment or
services, and we cannot correct the problem with the system during
the first two years. We agree to remove the system (refer to your
agreement) that we installed within thirty (30) days of your written
request and refund the entire agreement price.
Exclusive 'No Lemons' Guarantee.
If the compressor in your air conditioner fails during the first
five years of ownership, or the heat exchanger in your furnace
cracks during the first ten years of ownership, we will remove the
entire unit, rather than the component, and install a completely new
one. If you've ever bought a "lemon" before, you truly appreciate
our commitment to your long-term comfort and satisfaction.
Comfort Guarantee.
We guarantee that when properly designed systems are installed,
maintained and operated in accordance with the manufacturer's
operating and maintenance manuals, the system will perform as we
have stated and agreed upon. If the desired comfort is not achieved,
we will make any modifications or repairs necessary to reach the
desired temperature at no charge to you for a period of five (5)
years.
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Pipe clearing guarantee
Our drain clearing services include a 5-5-5 guarantee. If the
drains we cleared clog again within 5 years, 5 months and 5 days, we
will redo the work at no charge.
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Call us today, 24 hours at 877 677-2327 |