|
We have served Treasure Coast clients with award-winning service
since 1981--over 26 years. Our philosophy of offering the customer
repair options, where possible, rather than jumping to replacement
has endeared our technicians to every customer they serve. And our
service Guarantees are second to
none in the industry. But price is only one consideration--our award
winning service is another.
Customer Care Policy
Our Customer Care Policy ensures excellence in consistently
delivering our services to you, our clients. Our policies include:
- Upfront pricing – you will know the price before the work
begins
- Suitable appointments -- evening and weekend for your
convenience
- On-time arrival -- for 98.3% of our appointments
- Uniformed technicians who wear shoe covers indoors
- Leave the work area as clean as when we arrived
- Drop cloths used to keep your house clean
- Background checked, drug-free, friendly technicians
- Quality workmanship at a fair price
- Service Club Memberships to ensure peace of mind
- Extended warranty options to fit your lifestyle
- Easy payment plans
- Continuous employee training and education
To top
Our Commitment to Service
Our state-of-the-art technology in leak detection, pipe
restoration and drain cleaning ensures repairs are done efficiently
with less disruption and without destruction of your walls, floors
or front yard.
And our service center is equipped with the latest computerized
equipment to get our technicians there faster to better serve
you--on time and on the first visit. Each radio-dispatched truck is
stocked with all of the tools, equipment, and thousands of repair
parts needed to provide on-the-spot service, 24 hours a day, 7 days
a week.
The "bottom line"? We strive to stay on the cutting edge of
innovation in the industry and consistent customer care practices to
provide the best service to you--our valued customers.
"We must always remember that our services ar for the
benefit of clients, not the profits. The profits will follow if we
do the best for the customer. The better we have followed that
philosophy, the greater is customer satisfaction and the more we
have prospered as a company." --Don Miranda, President
To top
Call us today, 24 hours at 877 677-2327 |